[Djigzo users] Problem with djigzo Back-end - Users

30 Apr 2015

Getting the following error when trying to logon the gateway login:

Login failed

Back-end is not running or not yet fully started up

Looking into the djigzo.log file, we find the following entries:

java.lang.SecurityException: Cannot locate policy or framework files!

        at javax.crypto.JceSecurity.setupJurisdictionPolicies(JceSecurity.java:256)

        at javax.crypto.JceSecurity.access$000(JceSecurity.java:48)

        at javax.crypto.JceSecurity$1.run(JceSecurity.java:78)

        at java.security.AccessController.doPrivileged(Native Method)

        at javax.crypto.JceSecurity.<clinit>(JceSecurity.java:76)

        at javax.crypto.JceSecurityManager.<clinit>(JceSecurityManager.java:60)

        at javax.crypto.Cipher.getConfiguredPermission(Cipher.java:2369)

        at javax.crypto.Cipher.getMaxAllowedKeyLength(Cipher.java:2393)

        at
mitm.common.security.JCEPolicyManager.isUnlimitedStrength(JCEPolicyManager.java:97)

        at
mitm.application.djigzo.DjigzoConfigurator.checkUnlimitedStrength(DjigzoConfigurator.java:161)

        at
mitm.application.djigzo.DjigzoConfigurator.configure(DjigzoConfigurator.java:224)

        at
mitm.application.djigzo.james.service.DjigzoServiceImpl.configure(DjigzoServiceImpl.java:141)

        at
org.apache.avalon.framework.container.ContainerUtil.configure(ContainerUtil.java:201)

        at
org.apache.avalon.phoenix.containerkit.lifecycle.LifecycleHelper.startup(LifecycleHelper.java:182)

        at
org.apache.avalon.phoenix.components.application.DefaultApplication.startup(DefaultApplication.java:530)

The log file may contain further details of error.

Please check the configuration files and restart Phoenix.

If the problem persists, contact the Avalon project.  See

http://jakarta.apache.org/avalon for more information.

Shutting down Phoenix.

After some searching, I ran into the following post:

https://lists.djigzo.com/pipermail/users/2015-January/001201.html

which led to the following page:

https://www.ciphermail.com/other/additional-release-notes-2.8.6-3.html

so, we upgraded to ciphermail 2.10.0-3 from the previous 1.6 which installed successfully.
Unfortunately, the Back-end is not running or not yet fully started up error still
persists.

Running on Ubuntu 10.04.4 32-bit on Tomcat 6 and PostreSQL 8.4.

We would appreciate some help here.

thanks a lot

Dino